• November 13: Empowering Healthcare/Service Provider Heroes: Navigating Trauma, Embracing Self-Care, and Implementing Critical Incident Interventions by Devon Silvers and Raman Samra 
• December 11: Therapeutic and Relational Security by Rick Johal 

Our program is designed for a broad range of service providers, from clinical and non-clinical backgrounds, who support people with complex mental health and substance use needs. ECHO sessions regularly include nurses, supportive housing workers, peer support workers, Indigenous support workers, program managers, clinical educators, counsellors and others.

The Hub Team is a group of people with expertise in a range of MHSU-related areas. The Hub Team supports case discussions, creates case recommendations, and contributes to the development of the ECHO series curriculum. Get to know our current Hub Team members here.  

Learn from subject-matter experts and colleagues as a session participant. Please register to receive more information about upcoming sessions. 

Present a Flash Talk if you have expertise on a particular topic that others in the MHSU community can learn from. Please email the ECHO team if you are interested.  

Present a case if you are experiencing a scenario in your work involving unmet complex MHSU needs and could benefit from multi-disciplinary recommendations. Please email the ECHO team if you are interested. 

Topics are primarily determined by an ongoing needs assessment led by the Provincial Mental Health and Substance Use Network. The needs assessment engages people with lived and living experience (PWLLE) of complex mental health and substance use challenges, as well as people working in complex care housing settings, to learn about their needs, perspectives, and preferences. By integrating the perspectives of both PWLLE and service providers, ECHO training is tailored to address the unmet needs of those delivering and receiving services.

Our program is based on the University of New Mexico’s Project ECHO (Extension of Community Healthcare Outcomes), which is an innovative, evidence-based model for continuing professional development that uses Zoom videoconferencing technology. The model helps close gaps in client care by encouraging knowledge sharing among MHSU service providers.